How to book

If you want to book a villa or apartment ASAP please email us or phone our office. We do not offer a service where you can “instantly book” online however we are exceptionally quick at getting back to our clients. Providing all is satisfactory with your request to book accommodation then you could have your holiday booked within a matter of minutes

Tenerife Villas Online advise you to confirm your booking with us before you book your flights. We do offer a 24 hour holding time on most of the accommodation you see on our website.

In order to book a villa or apartment we will require a deposit to secure the reservation. The amount of the deposit will vary depending on which property you wish to book and the total cost of the rental. You will be notified of how much deposit we require along with the total amount on the 1st initial enquiry/quote that you are given from us.


Booking process


We send our clients a detailed email with instructions on how to pay the deposit (If you are in a position to pay immediately over the phone then please call us as this is possible, again it depends on which property).


The deposit can be paid by the following methods;


1. Credit/Debit Card
2. Paypal
3. Direct transfer into our sterling UK bank account.
4. Direct transfer into our Euro currency account
5. Post a UK cheque to our address in the UK.


The email includes a fully elaborated version of the above methods so you will have all the information you need to make the payment. The balance is due on arrival at the accommodation to the owner/owners owner’s representative or it’s paid 8 weeks before your arrival date. (This is the owners decision and not a choice made by Tenerife Villas Online). If the balance is required 8 weeks before your arrival date then we will be in contact with you for this payment.


There will be a mention of some personal details we need from you such as;


  • full name
  • contact details
  • home address
  • number of guests in the group (including ages)


Finally you will find a copy of our terms & conditions at the bottom of the email and we strongly recommend that you thoroughly read and agree with our terms and conditions before you book a villa or apartment.


Deposit Received


Once the deposit has been received by whichever method you use we will send you an immediate confirmation email and you can take this as a receipt of your booking. The dates you book will be made unavailable on all our calendars including on other websites where the accommodation is advertised.


Arrival Instructions


Approximately 10 weeks before your arrival date if you haven’t already sent us your flight details Tenerife Villas Online will send out a request for this info as it is very important we know when your arriving in order to provide you with your final details.


Additionally 4 weeks before your stay you will receive your arrival instructions via email. This will include;


  • The address to the accommodation along with directions
  • Arrangements for collecting keys – If you will be meeting the owner’s representative or if you will be given access to a key safe and let yourself in
  • Contact details for the owner’s representative
  • Check in / check out times
  • Any final balances to be paid
  • Any extras to be offered
  • The refundable security bond (normally £100)


Why we offer cash


Tenerife Villas Online give you the option to pay the balance on arrival in cash to the owner/owner’s representative who meets and greets you at the accommodation (not all properties). To help put your mind at rest and to show that both our company and the accommodation are genuine and that it isnt a scam.


Booking form


Tenerife Villas Online have been in operation since 2004, we are established and are regarded by our clients as one of the leading companies in our field.  Also hold a full public liability and indemnity insurance. We recommend to book a villa or apartment early to save missing out on the dates you want. Tenerife is a winter sun island so you will find many of our villas and apartments are booked months &  years in advance. 




For now please put your request in an email to us or alternatively you can call us.


Please include the following on the email;


1. Book a villa or apartment ? please include the property name
2. Dates you wish to book.
3. Name of party leader
4. Number of persons and ages in your party including children and babies.
5. Details of landline phone number and email address.
6. Full home address
7. Please state whether you need a cot or highchair or any other extras for your stay.


You can supply this information by email:


or Telephone:


01702 952985 from UK   (Local call rates apply)


0044 1702 952985 from outside UK


If you have any difficulties getting through email us your number and we will call you back free of charge.