About Us

We are a UK based company that acts a property publication booking platform. Bookings made through this platform are between the Suppliers/Owners of  the property and the traveller. We have been in business for many years and Tenerife is our speciality. We have built up a large portfolio of properties available for short and long term rentals, we can verify that all properties that are listed on this website have been viewed. Although we have visited all of the properties, owners do tend to make alterations and additions without informing ourselves, which means we cannot confirm that each property description is accurate, but are confident that the property descriptions are close.  As we do not inspect each accommodation after an initial visit we therefore cannot accept any responsibility or liability in any manner whatsoever, however we can verify the property exists and can provide positive reviews from previous guests. It is a condition of each booking that all clients are aware of these conditions before a booking is made. All long term rentals of three months or more is subject to contract between the owners and the renter.

 

Read the 100’s of genuine reviews we have received from our returning guests. All REVIEWS added to this website are genuine and verified. All reviews are in the opinion of the writer and not the opinion of Tenerife Villas Online, we cannot verify all content of the review is true. For descriptions, locations etc of each property you should be guided by the descriptions that has been written for each property and not which is included in the review.

 

Please note that Tenerife Villas Online is a trading name of Tenerife Villas Ltd. When making a booking through us please note that your contract is with the property owner and not with Tenerife Villas Ltd.  Also be aware that all local Canarian and Spanish national laws including health and safety issues, all cleaning and management of properties plus all relevant insurance and liability are the responsibility of the owners and not with Tenerife Villas Ltd and cannot confirm these are in place. Before you commit to making a booking and paying a confirmation deposit, you will be sent a copy of  the owners/suppliers terms and conditions.  Our terms and conditions can be viewed from our web site at this link TERMS AND CONDITIONS which we strongly advise that you thoroughly read, understand and agree to both sets before making a payment.

We have gained much experience over the years in the Villa and Apartment rental side and about Tenerife .  We have a great deal of knowledge regarding each resort and the exact location of every property that is listed on our site. We are here to help you.

Our knowledge of Tenerife is vast and feel that we offer guests something that no else seems to offer, there is a gap in this market and we feel that it is something we have picked up on.

Here is a compiled a list why we think you should choose your holiday accommodation through one of the many properties listed;

 

1. Excellent choice Villas and Apartments.

 

2. Experienced staff with an excellent knowledge of Tenerife, and know many aspects of what the island has to offer. Generally Tenerife has everything you want, but you need to know how to get it and where it is, that is where we come in.

 

3. All Owners/suppliers make their own arrangements to meet or give details to all arriving guests and will be advised on the accommodation itself, the local amenities, Tenerife in general and to answer any questions you may about your stay. Once you have been introduced and advised you will then be left alone to get on with that all deserved stay.

 

4. Many properties you find on this platform, the owners give you the option to pay the final balance on arrival at the property. This protects yourself against any fraudulent scams that unfortunately happens and puts your mind at rest that the property is genuine.

 

5. All owners/suppliers have a property manager or management team in place that will be on hand to deal with any unforeseen circumstances that may arise regarding the accommodation. You will be given your very own contact number by the owners of who to call if help is needed.

 

6. The owners or their management team are in contact with all the cleaners, pool cleaning, maintenance staff etc to make sure that they have everything they need to clean and prepare your accommodation to the highest quality.

 

7. Throughout your booking from your first enquiry to the day of departure of your stay you will be dealing with the owners or their representatives.

 

8. Most owners/suppliers can put you in touch with a trusted and reliable registered airport transfer company and reliable car hire

 

9.  Most owners/suppliers of properties include have a welcome information book, where things like important telephone numbers i.e. doctors, hospitals etc.

 

10. Full easy step by step directions from the airport to your villa accommodation and arrival details will be given to you and prepared by the owner before your departure in order to for you to easily find your accommodation in confidence and without the fear of getting lost. Also you will be provided with a mobile telephone number in case you need help on route.

 

11. Many of the properties on offer, will only accept a minimum 3 month residential letting contract.

 

12. We have been trading in UK since 2011 and all our accounts and taxes are up to date and we welcome you to do a search at Companies House.

 

13. No bad reviews regarding ourselves on internet from clients claiming that the accommodation does’nt exist or have been scammed.

 

14. Call us on 01702 952985 to speak to a real person.

 

15. We accept Credit/Debit cards which gives the consumer protection. We have been using Worldpay for this service and are compliment with Payment Card Industry Data Security Standard.

 

16. We have Public Liability insurance in place.

 

17. We are long standing members and supporters of the Federation of Small Business.